Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it’s important to stop and play too. We’re on a learning journey because we know we can always do better, and we know we’re better together. Will you come on that journey with us?

Mō tēnei tūranga mahi | About this role

As a Customer Engagement Assistant, you’ll be working in one of our most loved community facilities, Whakatāne Library and Exhibition Centre. You’ll thrive on interacting with our communities, sharing your knowledge, and providing outstanding customer service. You’ll assist and respond to counter and phone enquiries, support our reading community, share your knowledge of literature and promote the numerous activities offered.

Ko wai koe | About you

You’ll be joining a team that envisions being better together, so you’ll be a team player that upholds the values that a bunch of staff developed together (see below). Ideally, you’ll have a recognized qualification in library or information studies however this isn’t essential. You’ll have a good understanding of local history and an interest in both contemporary and historic art. You’ll also be a team player with great communication skills. You’ll be able to build rapport quickly, crack on with tasks, and work across a range of teams and with people and groups in our communities. A strong awareness of tikanga and Te Reo Māori are also desirable.

You’ll get access to a range of staff benefits including five weeks’ annual leave, flexible working arrangements, and free swimming pool access. You’ll never be more than half an hour away from rivers, lakes, forests, beaches and great walks – most are just on your doorstep. We love this place and you will too.

Our values

  • We’re always learning and improving – Toitū te Taumata
  • We’re passionate and proud – Toitū te Mauri Ora
  • We work as one team – Toitū te Mahi Tahi
  • We put people at the heart of everything we do – Toitū te Tangata
  • We care about our environment – Toitū te Taiao

This is a part time role.

Me pēhea te tono mai | How to apply

To apply for this job go to: whakatanecareers.co.nz/Vacancies

Applications close Sunday 20 November 2022